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Flexiti Account and Purchasing Customer FAQ’s

What is a Flexiti Account?

o A Flexiti account is a virtual credit card that has no sign-up fees and never expires. We provide customers with a credit limit that they can use to make purchases within your store with flexible and affordable payment terms.

Will Flexiti check my customer’s credit history?
o Yes, Flexiti will conduct a credit check during the application process.

What methods of ID can I provide?

o Driver’s license, provincial ID card, passport, permanent resident card, Insurance Corporation of British Columbia, Alberta Registries, Saskatchewan government insurance, Department of Service Nova Scotia and municipal relations, Department of Transportation and PublicWorks of the province of Prince Edward Island, Service of New Brunswick, Department of government services and lands of the province of Newfoundland and Labrador, or a government of Canada employee identity card (with the individuals name and photograph).

How do customers receive their account information?

o Once their application is approved, Flexiti will send a Welcome Email with the account details. If no email address was provided during the application, it will be mailed to the mailing address provided ($3 monthly paper statement fee applies). They can change this setting by calling in.

What is the customer’s plan?

o Each merchant can discuss which financing options are available in-store, based on what their business has selected to offer. A breakdown of the purchase plan is provided prior to completing the sale in the App.

What is the customer’s promotional interest rate?

o Their interest rate is determined based on their credit score on the date of application. Once the application is approved, the Low Interest offer annual rate is 7.99%, 8.99% or 9.99%. The Regular Interest offer is 9.99%, 13.99% or 19.99%. It is displayed on the Payment Summary screen prior to completing a purchase. If on a No Interest offer, there is no annual interest rate unless payments are missed