All About Sewing Online Fulfillment Store.
With regrets, we will not be accepting machines into the Tech Shop until the end of February
Purple 23mm 2-Hole Button
Most of our domestic machine purchases qualify for free shipping and will be shipped immediately, based on stock levels, following confirmation of purchase from your chosen payment method.
Our Industrial Machines* will be billed after the purchase of your machine when your machine is ready for shipping, a payment request will be sent for freight before the machine is released. Every effort will be made to provide an accurate as possible shipping quote if requested, but cannot guarantee pricing from third-party freight company.
Products described below are excluded from All About Sewing's Free Shipping Program unless otherwise advertised on the promotions tab or the individual product page.
We ask that you please consider statutory holidays in your shipping times as these are considered non-shipping days by all postal services. We aim to have your order shipped as quickly as possible by working with multiple postal services to obtain the best shipping times.
At All About Sewing our goal is to offer you the best shipping options, as sometimes you cannot get out of the house. Every day, we deliver to customers across North America, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: This includes our order verification, Item tailoring, quality check of product and its packaging.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 2 and 14 business days to arrive at their destination but can take longer from time to time. You will be provided with a tracking number so you may follow your package. *****Please note*****: If you choose lettermail shipping, your item will be shipped without tracking. If you choose this shipping option, we also do not take responsibility for anything that arrives damaged or becomes lost. We offer this option for anything that can fit in an oversized envelope such as parts or presser feet. *If you feel like the item you want to purchace qualifies for lettermail, please contact the store*
If you’re looking to return or exchange your order for any reason please e-mail.
*DO NOT SHIP BACK RETURNS WITHOUT CONFIRMATION FROM THE STORE*Our products may be returned for a full refund within 30 days of original purchase, provided the product is unopened and in "like-new" condition*. Any shipping on returns will be paid by the buyer unless a mistake by All About Sewing has occurred (we shipped the wrong product, confirmed machine compatibility etc.), then AAS will provide a shipping label. The returned goods must include a copy of the original receipt, your email address, shipping address, return approval and phone number. If you send back an item for a return without confirmation from the store first, you will be solely responsible for shipping, even under store error.
Items that are not eligible for return are:
Items that are eligible for return by manager approval only:
To initiate a return or exchange, please complete the following steps:
Additional Information:
We carry a large variety of product and do our best to ensure our inventory is up to date and accurate. We do offer a selection of items that are not in stock at our store, as this is also our online catalog. These items are marked and may be required to order from our warehouses. Only items that are available for purchase from our warehouse partners are available. If you happen to choose a product that is a special order item, we will order it within 48 hours to ensure there is not a lengthy delivery time. This can create a delay of 2-3 weeks.
At All About Sewing, our goal is to bring you the most competitive pricing on the market.
We understand that a little goes a long way, which is why we offer everyday low pricing on all of our products, but if we miss a sale* let us know and we will be happy to assist.
If your product goes on sale within 10 days of purchase, we will issue you a store credit for the difference.
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